Positive feedback, from former students who feel they are finally able to emerge from the deep pronunciation rut they have been stuck in for years, is particularly rewarding.

Some comments from former students' feedback questionnaires and letters:

An English teacher from the Czech Republic:

"I do not think I would ever have a chance to improve my pronunciation if I did not find you. I must say that finding your phone number in yellow pages is the most amazing thing that has happened to me since I came to Australia.

Meeting you and working with you on my speech has been most pleasant, inspiring and encouraging. If I had attended another….. course I would have probably expanded my vocabulary and grammar knowledge but I would have still kept on producing incorrect sounds, placed stress on wrong syllables and made many more mistakes without even realizing it.

"As I said, your professionalism has really inspired me. You are my role model.

"I can see myself taking your classes indefinitely if I was to stay and work in Sydney.

"What is more, you not only helped me from the English language perspective but you were there for me as some one who empathised with me, comforted me and encouraged me not to give  up. Thank you."

A Hindi speaking lecturer at the University of New South Wales:

"It was fantastic - a very useful and overall an extremely helpful program. What I found most useful was the individual training, the tailored program, useful notes and handouts, practice lessons, written and verbal."

A Russian speaking manager at Sydney Water:

"What I found most useful was learning about the phonetic alphabet and the correct pronunciation of vowels and diphthongs ... Also most useful was learning how to learn. Nicely balanced encouragement and constructive feedback ... exceptional approach ... absolutely avoiding student frustration."

A Mandarin speaking student working in customer service:

"The content and delivery of the program was excellent. It helped me to gain confidence while speaking to customers."

A German speaking, Swiss manager of a pharmaceutical company:

"The program was overall very good! The course was always well prepared. It's a pity I have to go back to Switzerland."